While we will never require tipping, it is always greatly appreciated! Gratuity is not included in your party pricing, so please feel free to show the performer your gratitude if you think they went above and beyond. We recommend giving the standard 20% of your remaining balance.

We are happy to still attend your event! However, due to the expensive nature of our costumes and props, we require your party be held indoors should it rain. If you are unable to accomodate this, we will retain the right to reschedule your event with us.

Similarly, we take performer safety very seriously. In the event that the weather reaches extreme temperatures (>90'F or <60'F), performers must be provided sufficient shelter (indoors, shade, etc.). Access to drinking water should also be provided. If these conditions cannot be met, the performer may have the right to leave with full pay.

Things happen! While retainers are non-refundable, if you do need to cancel your event for any reason any retainer amount paid may be used toward a future event for up to 1 year. We accept cancelations within 24 hours prior to your event start time. A cancelation fee may be charged to you if canceled less than 24 hours in advance.

We are proud to have never canceled an event! However, in the rare case that your event is canceled on our behalf, we will happily reschedule your event for a discounted rate or refund your retainer in full.

We love giving back to the community, and gladly volunteer our time to a select number of worthy causes each year. Otherwise, we also happily offer special discounted rates to charities, fundrasiers, and other non-profits. If you have a good cause that could use a spinkle of pixie dust, please fill out our application form for review by our fairygodmother!

We require a retainer to hold your date, time and character. Retainer amount varies depending on your package selection, but is approximately 50% of your total.

Any remaining is do to the performers the day of the event in cash.

Remaining balances are directly to the performers the day of the event in CASH. Performers do not carry change. Please have the exact balance plus any gratuity you wish to give concealed in an envelope or exchanged out of view of little eyes to help preserve the magic!

We do not accept Venmo or Zelle for retainers at this time

Good question! With so many companies to choose from, it can be difficult to decide which is the best fit for your event!

We're here to make that decision a little easier. At Crystal Castle Entertainment, we strive to make both your event AND the party planning process the most enjoyable and stress-free experiences you could hope for! You can relax knowing we promise only the HIGHEST QUALITY entertainment from gorgeously handmade costumes to top-rated multitalented perfomers and everything in between, all at an affordable rate.

We believe in making YOUR vision come true, and since every party is different we give you the freedom to make your event your very own with customizable packages! Our wide selection of activities provide UMLIMITED FUN for any type of event! If you need help deciding, just ask our party experts! They will create the perfect party itinerary based on your theme and number of guests.

Unlike other companies, we put extreme thought into EVERY detail of our parties including theme-park quality character interactions, professional singing, carefully themed games, quality face painting, and, most importantly, making sure your little one's smile is as bright as the sun. You'll never get just a person parading around in a costume. Your event will be something straight out of a storybook.

We proudly service the following counties: Los Angeles, Orange, Reverside, Ventura, Santa Barbara, Kern, San Bernardino.

Travel fees apply after the first 20 miles from our headquarters in 91401.

Yes! Always! All photos on our website are accurate representations of our current costumes and accessories.

We do ask you to please note: Due to emergencies and other unforeseen circumstances, we cannot guarantee a specific performer for any given event and thus do not take performer requests. However, you will always receive one of the wonderful cast members listed on our Cast Page!

We suggest at least 4 weeks in advance. Our parties tend to book quickly, sometimes months in advance. To make sure you receive your desired date and time, we recommend you book as soon as possible.

When ready to make dreams come true, fill our our inquiry form HERE. Our "Excutive Magic Maker" (Ashley) will be in touch to confirm your character's availability and pricing. Once confirmed, you will be sent a link to complete your event details and submit the retainer to hold your date. Then, let the magic begin!

While we will never require tipping, it is always greatly appreciated! Gratuity is not included in your party pricing, so please feel free to show the performer your gratitude if you think they went above and beyond. We recommend giving the standard 20% of your remaining balance.

We are happy to still attend your event! However, due to the expensive nature of our costumes and props, we require your party be held indoors should it rain. If you are unable to accomodate this, we will retain the right to reschedule your event with us.

Similarly, we take performer safety very seriously. In the event that the weather reaches extreme temperatures (>90'F or <60'F), performers must be provided sufficient shelter (indoors, shade, etc.). Access to drinking water should also be provided. If these conditions cannot be met, the performer may have the right to leave with full pay.

Things happen! While retainers are non-refundable, if you do need to cancel your event for any reason any retainer amount paid may be used toward a future event for up to 1 year. We accept cancelations within 24 hours prior to your event start time. A cancelation fee may be charged to you if canceled less than 24 hours in advance.

We are proud to have never canceled an event! However, in the rare case that your event is canceled on our behalf, we will happily reschedule your event for a discounted rate or refund your retainer in full.

We love giving back to the community, and gladly volunteer our time to a select number of worthy causes each year. Otherwise, we also happily offer special discounted rates to charities, fundrasiers, and other non-profits. If you have a good cause that could use a spinkle of pixie dust, please fill out our application form for review by our fairygodmother!

We require a retainer to hold your date, time and character. Retainer amount varies depending on your package selection, but is approximately 50% of your total.

Any remaining is do to the performers the day of the event in cash.

Remaining balances are directly to the performers the day of the event in CASH. Performers do not carry change. Please have the exact balance plus any gratuity you wish to give concealed in an envelope or exchanged out of view of little eyes to help preserve the magic!

We do not accept Venmo or Zelle for retainers at this time

Your character brings a bag jam-packed with supplies and a head full of games to keep guest entertained the whole party through! Our activities include face painting, balloon twisting, singing, dancing, magic tricks, storytelling, princess/superhero trainging, games themed to the character, posing for photos, and of course singing happy birthday with a special gift for the guest of honor!

Performers come at the ready with everything needed to make your child's party practically perfect in every way. If you have prioritzed face painting, we do ask that there is an adult-sized table (a minimum 3x3 is sufficient) our performers can utilize.

Only if you want to!

Your character will have the supplies for ALL the activities we offer and complete as many as possible given your time frame and number of children. Performes are trained to read kids' engagement levels, and go with the flow of their interests so there is never a dull moment.

However, if there are any activities you know your child would particularly enjoy, feel free to let us know and we will be sure to focus on those first!

Enter your answer here

Yes, we require a retainer in order to hold your booking. The retainer amount is dependent upon the length of time and number of characters booked (approximately half of your total) with the remaining balance due in cash at your event.

Absolutely! What's a party without some jams? Your character brings a booming portable speaker and iPod loaded with music from their soundtrack.

Of course! Your performer will come to you 10-15 minutes before their depature to help gather everyone for singing happy birthday and cutting the cake. They will also present the guest of honor with a special gift!

Our parties tend to book quickly. While we are happy to accept last-minutes bookings if our availability allows, we recommend booking 4-6 weeks in advance for the best chance of getting your preferred date, time, and character.

As unforeseen circumstances may arise, we can never guarantee a specific performer. If you have a certain performer in mind, we will do our best to accommodate your request.

Not to worry though! If your performer isn't the company owner herself, you're sure to still receive a beautiful and talented, hand-selected performer who has been personally and thoroughly trained by the owner for an absolutely unforgettable event!

Additionally, the costumes remain the same as advertised no matter the performer.

Enter your answer here

Your character brings a bag jam-packed with supplies and a head full of games to keep guest entertained the whole party through! Our activities include face painting, balloon twisting, singing, dancing, magic tricks, storytelling, princess/superhero trainging, games themed to the character, posing for photos, and of course singing happy birthday with a special gift for the guest of honor!

Performers come at the ready with everything needed to make your child's party practically perfect in every way. If you have prioritzed face painting, we do ask that there is an adult-sized table (a minimum 3x3 is sufficient) our performers can utilize.

Only if you want to!

Your character will have the supplies for ALL the activities we offer and complete as many as possible given your time frame and number of children. Performes are trained to read kids' engagement levels, and go with the flow of their interests so there is never a dull moment.

However, if there are any activities you know your child would particularly enjoy, feel free to let us know and we will be sure to focus on those first!

Enter your answer here

Yes, we require a retainer in order to hold your booking. The retainer amount is dependent upon the length of time and number of characters booked (approximately half of your total) with the remaining balance due in cash at your event.

Absolutely! What's a party without some jams? Your character brings a booming portable speaker and iPod loaded with music from their soundtrack.

Of course! Your performer will come to you 10-15 minutes before their depature to help gather everyone for singing happy birthday and cutting the cake. They will also present the guest of honor with a special gift!

Our parties tend to book quickly. While we are happy to accept last-minutes bookings if our availability allows, we recommend booking 4-6 weeks in advance for the best chance of getting your preferred date, time, and character.

As unforeseen circumstances may arise, we can never guarantee a specific performer. If you have a certain performer in mind, we will do our best to accommodate your request.

Not to worry though! If your performer isn't the company owner herself, you're sure to still receive a beautiful and talented, hand-selected performer who has been personally and thoroughly trained by the owner for an absolutely unforgettable event!

Additionally, the costumes remain the same as advertised no matter the performer.

Enter your answer here

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